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HERE TO HELP

Have a question? You may find an answer in our FAQs.
But you can also contact us:

Customer Services

Call Us: 800-123-4567

Mon-Fri: 9:00 am - 6:00 pm
Sat: 9:00 am - 4:00 pm
Sun: 9:00 am - 2:00 pm

Send us an email

SHIPPING

Free shippingdelivery all orders of $49 or more of eligible items across any product category qualify.

PAYMENTS

Accepts the following payment methods:

Credit Card: Visa, MasterCard, Maestro, American Express. The total will be charged to your card when the order is shipped.

PayPal: Shop easily online without having to enter your credit card details on the website.

RETURN POLICY

You can return any item purchased on Shella within 20 days of the delivery date.

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Size Guide

This is an approximate conversion table to help you find your size. If you have already purchased an item by our brand, we recommend you select the same size as indicated on its label.

Clothing

International	XXS	XS	S	S-M	M	M-L	L	L-XL	XL	XXL
Australia	4	6	8		10		12		14	16
		0	1		2		3		4	5
IT		36	38	40	42	44	46	48	50	52
UK		4	6	8	10	12	14	16	18	20
FR/BE		34	36	38	40	42	44	46	48	50
DE/AT/NL/CH/ES		32	34	36	38	40	42	44	46	48
USA/CA	0	2	4	6	8	10	12	14	16	18

Denim

Standard	4/XXS	6/XS	8/S	10/M	12/L	14/XL	16/XXL
USA Denim	22	23-24	26-26	27-28	29-30	31-32	33-34
IT	34	36	38	40	42	44	46

Shoes

AU Size	6	6.5	7	7.5	8	8.5	9	9.5	10	10.5	11	11.5
Euro Size	36-37	37	37-38	38	38-39	39	39-40	40	40-41	41	41-42	42

Shipping

Complimentary ground shipping within 1 to 7 business days
In-store collection available within 1 to 7 business days
Next-day and Express delivery options also available
Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items
See the delivery FAQs for details on shipping methods, costs and delivery times

Returns And Exchanges

Easy and complimentary, within 14 days
See conditions and procedure in our return FAQs

WISH LIST AND COMPARE

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